Exterior Panorama of Victoria Harbour

Room Service Server

Room Service Server

If you’re a hospitality professional looking to work in a luxury 4-star property, consider joining the Hotel Grand Pacific! We have an opening for a Room Service Server to join our Food & Beverage team and help create a fantastic experience for our guests.

This is a permanent, part-time position. Shifts will vary between mornings and evenings.

$17.43/hr + tips

Description of Duties:

  • Monitor orders for quality, consistency and presentation
  • Deliver food & beverage orders in a timely, accurate and professional manner
  • Assist guests and accommodate requests where possible
  • Maintain exceptional guest satisfaction

Qualifications & Abilities:

  • Must have Food Safe or equivalent and Serving It Right certification
  • Previous server experience in a hotel or cruise ship - Room Service experience preferred
  • Extensive knowledge of food, beverages and wines
  • A genuine passion for delivering exceptional guest service
  • Excellent communication and interpersonal skills
  • Ability to multi task in an organized fashion
  • Experience in a high pressure, high volume environment preferred
  • Open availability for different shift times
  • Comfortable walking, standing, and lifting

Why Choose Us?

  • Friendly community environment
  • Discounted gym membership
  • Discounted employee parking
  • Excellent employee meal program
  • Food discounts in both our Café and Pacific Restaurant
  • Friends and family hotel rate
  • Employee discount available at other Preferred Hotels around the world
  • Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program. A matching Defined Contribution Pension Plan & an RRSP program available when eligible)
  • Employee recognition & referral program
  • Treat days, employee events and an annual employee party
  • We are an equal opportunities employer and value diversity and inclusion in our team
  • We support cross-training and employee growth through the use of internal job postings.

*We thank applicants for their interest but are only able to consider candidates with valid authorization to work in Canada.*

Job Types: Permanent, Part-time
Part-time hours: 15-30 per week

Salary: $17.43 per hour

Additional pay:

  • Tips

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site gym
  • On-site parking
  • RRSP match
  • Store discount
  • Vision care
  • Wellness program

Schedule:

  • Day shift
  • Evening shift

Ability to commute/relocate:

  • Victoria, BC: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • serving: 2 years (preferred)
  • Hotel: 1 year (preferred)

Licence/Certification:

  • Serving It Right (preferred)
  • FoodSafe (preferred)