Exterior Panorama of Victoria Harbour

Room Service Attendant

Room Service Attendant

If you’re looking for a seasonal hospitality job in a luxury 4-star property, consider joining the Hotel Grand Pacific! We’re looking for a Room Service Attendant to join our friendly team and help create a fantastic experience for our guests.

This a temporary contract from April 15th to October 15th, with possibility of extension.

Full-time hours (more than 30 hours per week) and shifts will vary between mornings, evenings and weekends.

$17.43/hr plus gratuities.

Description of Duties:

  • Monitor orders for quality, consistency and presentation
  • Deliver food & bevarage orders in a timely, accurate and professional manner
  • Assist guests and accommodate requests where possible
  • Maintain exceptional guest satisfaction

Qualifications & Abilities:

  • Must have Food Safe or equivalent and Serving It Right certification
  • Previous server experience in a hotel - Room Service experience preferred
  • Extensive knowledge of food, beverages and wines
  • A genuine passion for delivering exceptional guest service
  • Excellent communication and interpersonal skills
  • Ability to multi task in an organized fashion
  • Experience in a high pressure, high volume environment preferred
  • Open availability for different shift times
  • Comfortable walking, standing, and lifting

Why Choose Us?

  • Friendly community environment
  • Discounted gym membership
  • Discounted employee parking
  • Excellent employee meal program
  • Food discounts in both our Café and Pacific Restaurant
  • Friends and family hotel rate
  • Employee discount available at other Preferred Hotels around the world
  • Other industry discounts and frequent prize draws
  • Excellent extended benefits upon reaching eligibility (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program. A matching Defined Contribution Pension Plan & an RRSP program available when eligible)
  • Employee recognition & referral program
  • Treat days, employee events and an annual employee party
  • We are an equal opportunities employer and value diversity and inclusion in our team
  • We support cross-training and employee growth through the use of internal job postings.

*We thank applicants for their interest but are only able to consider candidates with valid authorization to work in Canada.*

Job Types: Full-time, Fixed term contract

Salary: $17.43 per hour

Additional pay:

  • Tips

Benefits:

  • Company events
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site gym
  • On-site parking
  • Store discount
  • Vision care
  • Wellness program

Schedule:

  • Day shift
  • Night shift
  • Weekend availability

COVID-19 considerations:
At this time, all employees are required to be double vaccinated.

Ability to commute/relocate:

  • Victoria, BC: reliably commute or plan to relocate before starting work (preferred)

Experience:

  • Serving: 1 year (preferred)
  • Hotel: 1 year (preferred)

Licence/Certification:

  • Serving It Right (preferred)
  • FoodSafe (preferred)