Exterior Panorama of Victoria Harbour

Night Auditor

Night Auditor

Join our Guest Services team! The Hotel Grand Pacific has a position available for a Night Auditor. An independent luxury property located on Victoria’s beautiful inner harbour, we offer a personalized service focused on guest satisfaction. Bring your customer-focused attitude and excellent attention to detail to our team where everyone is welcome.

 

Hours: 11 p.m. to 7 a.m.

 

Description of Duties:

  • Assist with overnight Hotel Safety, Security and Emergency Response
  • Run the audit and cross check daily revenue posted to ensure all is in order
  • Operate switchboard, taking or transferring calls as required and taking massages
  • Take hotel reservations
  • Register or check out guests according to the hotels procedures and policies
  • Record lost and found articles
  • Communicate guests concerns and problems to facilitate immediate resolution and minimize guest inconveniences
  • Maintain an organized and efficient front desk
  • Update Night Audit and Guest Services logbook daily
  • Advise Night Manager or MOD of any problems or concerns

 

Qualifications & Abilities:

  • Previous audit experience
  • 1-2 years of hotel experience
  • Experience with Opera PMS
  • Valid Class 5 driver’s license
  • Possess or able to obtain a Food Safe & Serving It Right certificate
  • Pleasant manner and professional verbal and written communication skills
  • High proficiency in Excel, Word and Outlook
  • Available to work more than 30 hours per week

 

Why Choose Us?

  • Discounted gym membership
  • Discounted parking
  • Excellent employee meal program
  • Food discounts in both our Café and Pacific Restaurant
  • Friends and family hotel rate
  • Employee discount at other Preferred Hotels
  • Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program. A matching Defined Contribution Pension Plan & an RRSP program available when eligible)
  • Other industry discounts
  • Employee recognition & referral program
  • Treat days, employee events and an annual employee party
  • We are an equal opportunities employer and value diversity and inclusion in our team
  • We support employee professional growth through internal job postings.

 

*We thank applicants for their interest but are only able to consider candidates with valid authorization to work full-time in Canada.*

 

Job Types: Full-time, Permanent

 

Pay: $23.31 per hour

 

 

Apply by Email