Hotel Grand Pacific Information

The capital city of British Columbia, and perched on the edge of the wild west coast, Victoria is an exciting destination that brings together history, culture, adventure and fun.

Located right on the Inner Harbour,  the Hotel Grand Pacific is perfectly situated among some of Canada’s most picturesque scenery, yet just a short stroll from all Victoria has to offer.  Enjoy the great outdoors with a hike, a round of golf, fishing, or sea-kayaking. Borrow one of our bicycles and explore Victoria on two-wheels, or head out on the water to do some whale-watching. Get a true taste of Victoria through our vibrant dining scene, or browsing a farmers’ market. Or put on your walking shoes to wander downtown’s charming shopping district, or visit the city’s museums and attractions. There’s simply no end of things to discover in Victoria and around the Saanich Peninsula.

At the end of your day, come back to the Hotel Grand Pacific, where you’ll be welcomed with a smile. Along with all of the traditional comforts and services that our guests have come to expect—room service, top-notch fitness and pool facilities, a knowledgeable concierge and tempting dining options—what sets us apart from other Victoria accommodations is our service. At the Hotel Grand Pacific, we pride ourselves in going above and beyond to make sure that your time in Victoria exceeds your expectations.

Check-In Time and Check-Out Time
Check-in is 4:00pm, and check-out is 11:00am. Guests may be permitted a late check-out upon request. A valid credit card is required for check in; we accept Visa, MasterCard, American Express, Diner’s Club, Discover, and JCB.

Room Occupancy
All rates quoted are for single or double occupancy. Additional adults in a room are $30.00 per night. The hotel allows a maximum of five guests per room, subject to guestroom size.

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Cancellations
Cancel 24 hours prior to 4pm day of arrival local hotel time to avoid penalty charges or forfeiture of deposit. Rates are subject to applicable taxes and fees.

Bookings
All reservations must be guaranteed with a credit card. Valid credit card is also required at check in. All special requests are not guaranteed and are subject to availability.

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Child Policy
Children of 18 years and younger may stay in a room at no additional charge, when accompanied by their parent. Registered guests must be a minimum of 19 years old with a valid credit card.

Smoking
The hotel is a 100% smoke-free environment. Smoking is not permitted in public areas, guestrooms, or on balconies. Smoking outside is permitted at least seven metres from the building.

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Child Policy
Children of 18 years and younger may stay in a room at no additional charge, when accompanied by their parent. Registered guests must be a minimum of 19 years old with a valid credit card.

Smoking
The hotel is a 100% smoke-free environment. Smoking is not permitted in public areas, guestrooms, or on balconies. Smoking outside is permitted at least seven metres from the building.

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Bed Types
Guests may request a specific bed type when booking their stay, however, is subject to availability upon check in.

Fridges and Microwaves
Hotel Grand Pacific offers guests fridges and microwaves to guests for an additional fee. These items are upon request and based on availability.

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Cots
Limited cots are available for an additional fee of $30.00.

Electricity
Outlets and voltage in Canada (110 volts) are the same as the United States. For guests from outside of North America, adapters are required.

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Parking
Valet, self-parking, and day parking are available at the Hotel Grand Pacific for a fee. Self Parking is $18.00 per night, and Valet Parking is $25.00 per night. Clearance in the underground parking lot is 1.93 meters, or 6’4.” Over height parking is located across the street from the hotel for a fee and is subject to limited availability.

Pet Policy
Pets are welcome to join you during your stay. One pet of less than 40 pounds is permitted per room. There is a $50.00 non-refundable fee for our Pet Package, for up to 7 nights, which is added to the cost of your room for a maximum of seven nights. Additional nights will result in another $50.00 fee accordingly.
For information on what is included in our Pampered Pooch Package, click here.

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Internet Access
Complimentary high speed internet access is available to guests of the hotel (wired or wireless).

Pool Information
Our facility includes a 25-metre lap pool that averages 4 feet deep. The temperature is 27–28˚C, or 82–83˚F. Two lanes are always kept available for laps.

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Gift Certificates
Hotel Grand Pacific Gift Certificates make wonderful presents. They can be purchase from the Front Desk, and are available for accommodation, dining, and other hotel amenities.

Luggage Storage
Please contact our Front Desk department to store luggage in a secure area.

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Currency
Stores and attractions in Victoria accept Canadian currency. Guests can exchange their currency at Canadian banks or foreign exchange brokers. Although many local shops and restaurants accept American currency seasonally, we recommend having other payment options as well.

Location
The Hotel Grand Pacific is located at 463 Belleville Street in Victoria, BC. Underground parking is accessible behind the hotel on Quebec Street.
Click here for a link to Google Maps

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Bike Storage
Upon request, guests will be allowed to bring their bikes into their guestroom. Bikes must relatively clean and free of debris, mud and water before they are brought into the hotel. A bike mat will be provided free of charge to the guest and the bike must be stored on this mat when inside the guestroom. No bike maintenance is to be performed on the bike while it is inside the hotel. Any physical damage to the room or damage to linens/towels/carpeting from bike fluids will result in fee of $300 for which the guest will be responsible for.

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Passport Requirements in Canada
American born citizens, if entering Canada by air, land or sea (including ferries), are required to carry a valid passport. Other accepted documents include a U.S. Passport Card, Trusted Traveler Program Card, or an enhanced driver’s license (For residents of Washington and New York states).

More information can be found at Homeland Security at http://www.dhs.gov/

International travelers are advised to check with their local Consulate Office to see if a visa is required to enter Canada.

If you have a question or concern that you can't find an answer for on our website,
please email us and we'd be happy to help you.​​​​​​​

Tom Wood

Guest Services Manager

Hours of Operation of all Outlets

The Pacific Restaurant
6:30am – 10:00pm Daily

The Pacific Lounge
Sunday to Thursday 4:30pm – 11:00pm
Friday & Saturday 4:30pm – Midnight

June 1 – September 30 & December 1 – 31
Monday to Saturday 11:30am – 12:00am
Sunday 11:30am – 11:00pm

Courtyard Café
6:30am – 8:00pm Daily
Winter Hours (October to February): 6:30am to 5:00pm Daily

In-Room Dining
Breakfast: 6:30am – 11:30am (pre-order deliveries starting at 6am)
Dinner: 5:00pm – 11:00pm
Late night: 10:00pm – 6:00am

Victoria Athletic Club
Monday to Friday 6:00am – 10:00pm
Saturday and Sunday 6:30am – 10:00pm