The Team

The Hotel Grand Pacific is what we like to describe as a ‘lifestyle’ hotel – a personal retreat unlike any other Victoria hotel. We offer a unique blend of service and style inspired by warm and welcoming hospitality. For us, it is about creating a connection – developing a relationship with our guests, listening to what you have to say, and building loyalty to ensure you visit us again.

We offer a variety of different services – from our extensive Asian tea program, through daily Yoga classes, to casual or elegant dining options paired with an award-winning wine list. And don’t forget to visit our ‘ducks’ and connect with nature. It’s a program that brings delight to adults and children alike.

At the Hotel Grand Pacific, we pride ourselves in delivering a unique and personalized service experience to all our guests. We listen—and use your ideas to shape new services that keep the Hotel Grand Pacific experience vibrant.

Welcome to Victoria BC. Enjoy your stay!

Reid James

Reid James

General Manager

Kirk MacMillan

Director of Operations

Eleanor Purslow

Director Human Resources

Ian Wish

Director of Sales & Marketing

Rick Liu