Are you a health enthusiast and customer service professional looking for a fun, interactive job? Join our team at the Hotel Grand Pacific! We are recruiting a Front Desk Attendant to work in the Victoria Athletic Club. Our club offers first-class facilities and amenities to hotel guests and members, including a swimming pool, squash court, weight room, and fitness studio. As a first point of contact, the Attendant will assist clients with their varied needs and deliver a superior quality of service.
Hours: Saturdays, Sundays, Mondays, Wednesdays
This is a permanent position. The number of shifts will range between 15-30 hours per week.
Pay: $18.56/hr to start, increasing to $20.62/hr after 3 months
Description of Duties:
- Operate an efficient, guest-oriented front desk
- Provide information to potential new club members
- Process new memberships and renewals
- Maintain the membership database
- Handle and control cash
- Instruct clients on proper equipment use, including safety techniques
- Perform daily cleaning duties to maintain health and safety standards
Required Qualifications and Abilities:
- Basic First Aid, CPR
- Completion of a Fitness Theory course or equivalent preferred
- Customer service experience in a gym or health club environment
- Professional phone manner and clear communication skills
- Computer literate with excellent data entry skills
- A high regard for guest safety
- Available to work day or evening shifts
Why Choose Us?
- Friendly community environment
- Discounted gym membership
- Discounted employee parking
- Excellent employee meal program
- Food discounts in both our Café and Pacific Restaurant
- Friends and family hotel rate
- Employee discount available at other Preferred Hotels
- Other industry discounts
- Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program. A matching Defined Contribution Pension Plan & an RRSP program available when eligible)
- Employee recognition & referral program
- Treat days, employee events and an annual employee party
- We are an equal opportunities employer and value diversity and inclusion in our team
- We support employee growth through the use of internal job postings.
*We thank applicants for their interest but are only able to consider candidates with valid authorization to work in Canada.*
Job Type: Permanent
Salary: From $18.56 per hour
Additional pay:
- Commission pay
Benefits:
- Company events
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- RRSP match
- Store discount
- Vision care
- Wellness program
Schedule:
- Day shift
- Evening shift
Ability to commute/relocate:
- Victoria, BC: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Customer Service: 2 years (preferred)
- Fitness: 1 year (preferred)
Licence/Certification:
- First Aid Certification (preferred)