Are you a housekeeping supervisor interested in developing your career with a large, luxury property? Join our team at Hotel Grand Pacific! We’re hiring an Assistant Housekeeping Manager to support our Executive Housekeeper on a permanent basis. The chosen candidate will help with the training and supervision of housekeeping staff and ensure departmental operations run smoothly to achieve the highest level of guest satisfaction.

We’re looking for an organized and positive-minded individual with housekeeping experience in a hotel setting, proficient computer skills, and excellent interpersonal skills. If your goal is to grow within the hotel industry, this position offers an excellent opportunity to develop your understanding of operations in a large hotel and gain more management experience.

Duties:

Prepare daily work assignments and deliver pre-shift briefings
Conduct inspections to maintain established cleanliness and service standards
Recognize high performance of staff and provide additional coaching when required
Develop and maintain effective communication with all departments
Implement health & safety procedures and ensure any hazards or incidents are promptly reported

Effectively address employee and guest concerns

Assist with the onboarding and training of Housekeeping staff
Assist with scheduling and payroll when required
Complete monthly inventories
Other duties as assigned by the Executive Housekeeper.

What We’re Looking For:

At least 3 years of housekeeping experience in a hotel, with some supervisory experience included
Completion of a Tourism or Hospitality Management degree/diploma is an asset
Proven experience training and coaching others
Self-starter with a positive, can-do attitude and hands-on management style
Exceptional organizational skills and attention to detail
Clear and effective verbal & written communication skills
Approachable with excellent interpersonal skills
Proficient with MS Outlook, Excel, Word
Knowledge of Opera PMS an asset
Comfortable working flexible hours (mornings, evenings, weekends)

Why Choose Us?

A professional and supportive work environment with a high regard for safety and employee continued development
Complimentary onsite parking
Excellent extended benefits (Life and AD&D, Health, Dental, Vision, and an Employee and Family Assistance program)
RRSP matching program available when eligible
Discounted gym membership for Victoria Athletic Club
Subsidized meal program
Food discounts in both our Café and Fathom Restaurant
Discounted room rate for family & friends
Employee recognition & referral program
Treat days, employee events and an annual employee party
We are an equal opportunities employer and value diversity and inclusion in our team.
We are committed to obtaining Biosphere Certification.

Salary: $52,000-58,000 per year, commensurate with experience

*We thank applicants for their interest but are only able to consider candidates with valid authorization to work full-time in Canada.*