Downtown Victoria Hotels | Luxury Hotel in Victoria British Columbia

I have never contacted a hotel before, but this was an outstanding experience.

In my job I travel the country attending meetings from Charlottetown to Yellowknife. I have stayed in hotels big and small, reasonable and not so reasonable.

I stayed in the Hotel Grand Pacific to attend a meeting in Victoria. I have never had such exceptional treatment from hotel staff or such an enjoyable stay overall. My room was beautifully appointed, extremely clean, not to mention available when I arrived at 8:00 am.

You and your staff are to be commended for going above and beyond for your guests. In particular, I wanted to mention the professionalism of your concierge (who went to the trouble to help me plan my entire weekend, including sight-seeing and a choice of wonderful restaurants) and your doormen.

I overheard one of my fellow meeting participants say that he felt as though we were being treated as royalty.

Please convey my appreciation and thanks to your wonderful staff. I will certainly stay with you any time I return to the island, and will be recommending the Hotel Grand Pacific to all visiting friends and colleagues.

Thanks again.