Downtown Victoria Hotels | Luxury Hotel in Victoria British Columbia

We welcome your feedback on our service, our product and our overall performance. We also appreciate your ideas on how we can improve. Please take the time to respond to the questions on this online survey.

Just fill in the fields and click submit to send us the completed form!

Name:

Date of Event:

Company Name:

Why did you choose this venue?:

Website Information

Sales Team Contact

Trade Show contact

Convenience of location

Facilities and services available

We have used your services in the past

By Referral:

Hotel Grand Pacific Advertisement (enter name of publication):

May we be of service for future events? (email):

We would be privileged to be your venue of choice for your next event. May we include you on our web marketing list?

Your impressions of our Product

Event Coordination:

	Excellent	Good	Fair	Poor
Handling the details
Accurate
Contracting
Flexibility
Accurate Invoicing

Service Delivery:

	Excellent	Good	Fair	Poor
Set-Up
Cleanliness
Audio/Visual
Timeliness
Service
Quality
Comfort

Food & Beverage Quality:

	Excellent	Good	Fair	Poor
Food Quality
Menu Selection
Food Presentation
Dietary Consideration
Beverage Service

Your Impressions of our Staff

Is there an employee who you would identify as standing apart for having delivered exemplary service?:

Was there a particular area in our service delivery that you felt needs reviewing? :

What did you enjoy the most?:

Comments & Suggestions:

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