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At the Hotel Grand Pacific, you will find a very dedicated and knowledgeable concierge staff to attend to your every need or want.
Our concierge can assist you with personalized service to plan your vacation and travel arrangements, restaurant and hotel reservations, professional appointments, courier service, spa bookings and all your relaxation needs.
From a special flower arrangement waiting in your room for that special occasion, or a bottle of your favourite wine or champagne, we can make your stay memorable. We are here to assist you in planning the perfect evening and finding ways to make your stay with us unforgettable.
Our Chef (or Head) Concierge is a member of Les Clefs d'Or, which is a worldwide association of concierges. Les Clefs d'Or (The Golden Keys) has over 3,000 members in 35 countries. The association is essentially a network of dedicated hotel concierges that we can call upon should you need crucial information or assistance when arriving in a new city. You may need some information or directions to a particular shop or service, and our concierge network will make it happen.
We would be pleased to send you more information from our comprehensive library about sites and activities available in the Victoria area.
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