Reservations

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Guest Survey

Name *

Date Of Stay *

Year

Month

Day

Room Number *

Email *

May we Contact You? *

How did you hear about the Hotel Grand Pacific?

Why did you choose to stay with us?

Did we make you feel at home?

Your Impression of our Product

My Room

	Excellent	Good	Fair	Poor
Cleanliness	Excellent	Good	Fair	Poor
Decor	Excellent	Good	Fair	Poor
Comfort/accessibility	Excellent	Good	Fair	Poor
Security	Excellent	Good	Fair	Poor
Amenities	Excellent	Good	Fair	Poor

Our food & beverage

	Excellent	Good	Fair	Poor
Service Quality	Excellent	Good	Fair	Poor
Food Quality	Excellent	Good	Fair	Poor
Menu Selection	Excellent	Good	Fair	Poor
Décor and Ambiance	Excellent	Good	Fair	Poor

Our Services and Amenities

	Excellent	Good	Fair	Poor
Reservations/Website	Excellent	Good	Fair	Poor
Registration and Welcome	Excellent	Good	Fair	Poor
Concierge Service	Excellent	Good	Fair	Poor
Parking/Valet	Excellent	Good	Fair	Poor
Internet	Excellent	Good	Fair	Poor
Business Centre	Excellent	Good	Fair	Poor
Wave Wireless Lounge and Meeting Place	Excellent	Good	Fair	Poor
Victoria Athletic Club	Excellent	Good	Fair	Poor
The Spa	Excellent	Good	Fair	Poor
Personalized Mini-Bar	Excellent	Good	Fair	Poor
Pampered Pooch Program	Excellent	Good	Fair	Poor

Your Impressions of our Staff

Is there any employee who you felt delivered exceptional service?

Was there any particular area in our service delivery that you felt needs reviewing?

What did you enjoy most about your stay in our Hotel?

Would you stay with us again?

Comments and Suggestions

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Orca Spirit

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Reservations

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Guest Survey

Bacon Martini

Orca Spirit

$289