Downtown Victoria Hotels | Luxury Hotel in Victoria British Columbia

1 temporary position available

The Room Attendant is responsible for maintaining the cleanliness of the guest rooms assigned. This person must have the ability to lift, pull and push a moderate weight. This is a fast paced position. Previous cleaning experience as well as the ability to communicate to guests preferred.

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Working to ensure all reservations are entered accurately and efficiently you will gain experience in all aspects of hotel reservations. The successful candidate will be a enthusiastic team player with excellent customer service skills. Attention to detail and the ability to work in a dynamic, fast paced environment are essential. A minimum of one year experience in a 4 Diamond property is preferred.

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3 Positions available

The Banquet Server is responsible primarily for assisting in serving banquet style functions, duties will also include the set-up and re-set of functions. This person must have good communication skills as well as previous customer service experience. This is a fast paced position that will involve constant customer interaction. Individual must be able to lift moderate weight.

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Description of Duties:

• Monitors food and beverage quality before service and monitors orders coming out of the kitchen for quality, consistency and presentation as per hotel standards. 
• Demonstrates extensive knowledge of food, beverages and wines.
• Delivers orders following our Service Preferred standards.
• Monitors condition of all room service menus, minibar price lists, etc.
• Perform the duty of checking minibars and restocking and billing where necessary.
• Ensures that the Room Service Station in the Kitchen is clean and set to required standard at all times.

Required Qualifications:

• Have at least 1 year’s experience in a food service operation.
• Able to work flexible schedule involving weekends and evenings.
• Able to handle cash accurately.
• Able to communicate clearly in English.
• Able to meet the physical requirements of the job, including being able to work for the majority of the time standing up and lifting.
• Prepared to perform any other duties as may reasonably be required by the Outlets Manager or Director of Food & Beverage.

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